Returns & Exchanges

At HappiestPlants, we want you to love your new greenery; if your plant arrives in less-than-perfect condition, we offer a 30-day satisfaction guarantee to ensure your home stays vibrant and happy.

Return Process

• 1.
  Check the Health Guarantee

  Ensure your return request is submitted within 30 days of delivery, especially if reporting transit damage or health issues with your live plants.

• 2.
  Document Your Plant

  Snap a few clear photos of the plant and its packaging to help our horticulturalists understand the issue and expedite your replacement or refund.

• 3.
  Contact Our Care Team

  Email our support team with your order number and photos; we will provide a prepaid return label for non-living items or instructions for plant replacements.

• 4.
  Receive Your Refund

  Once your return is processed or your claim is approved, we will issue a full refund to your original payment method or ship out a healthy new plant friend.